Legal
Privacy Policy
This Privacy Policy describes how Senior Aid (“Senior Aid,” “we,” “us,” or “our”) collects, uses, retains, and protects information in connection with the website senioraid.health and the Senior Aid Medicare Promo Alerts program.
1. Scope
This Privacy Policy applies to information collected through senioraid.health, including the SMS opt-in form and related pages. By using this website or submitting the opt-in form, you acknowledge the practices described here. This Policy should be read together with our Terms, SMS Terms, and Cookies notice.
2. Information we collect
Depending on how you interact with the site, we may collect the following categories of information:
- Identity and contact details: first name, last name, and mobile telephone number.
- Location-related details: state of residence selected on the form.
- Consent records: whether the consent checkbox was selected, the exact consent language presented at the time of submission, program name, source URL, and submission timestamp.
- Technical information: browser or device user-agent information used to operate the form; and, in a production environment, Internet Protocol (IP) address associated with the submission.
- Site operation data: limited cookie or local-storage data needed for site functionality and demo consent records, as described in our Cookies notice.
We do not ask you to provide Social Security numbers, payment card details, or insurance policy numbers through this website.
3. How we use information
We use collected information for the following purposes:
- to deliver the Senior Aid Medicare Promo Alerts program you requested, consisting of recurring automated updates text messages about informative Medicare promotions, discount information, and related offers;
- to maintain accurate opt-in and opt-out records;
- to respond to STOP and HELP requests in accordance with applicable messaging rules;
- to operate, secure, and improve the website and form experience; and
- to meet legal, regulatory, carrier, and compliance obligations related to express written consent and messaging programs.
4. Mobile opt-in data and sharing
Mobile opt-in data is not shared with third parties or affiliates for their own updates or promotional outreach. We may allow service providers to process information solely as needed to operate, host, deliver, or support the SMS program and website (for example, hosting, messaging delivery, or security services). Those providers are expected to use the information only to perform services on our behalf and not for their independent promotional purposes.
We may also disclose information if required by law, legal process, or governmental request, or to protect rights, safety, and the integrity of the program.
5. SMS program controls
If you are enrolled in Senior Aid Medicare Promo Alerts:
- Reply STOP to opt out and discontinue further text messages from the program.
- Reply HELP for help.
Message frequency varies (typically 2–6 per month). Senior Aid does not charge for SMS; message and data rates may apply. Consent is not a condition of purchase.
6. Retention
We retain consent, messaging, and related records for as long as reasonably necessary to operate the program, demonstrate compliance, resolve disputes, and meet legal or carrier requirements. Retention periods may vary based on the nature of the record and applicable obligations. Demo consent records stored only in your browser may remain until cleared through your browser settings.
7. Your choices and requests
You may opt out of SMS messages at any time by replying STOP. For privacy-related questions or requests regarding information associated with this website or the SMS program, please use the Contact page. We do not publish a separate support email or mailing address on this website.
8. Security
We take reasonable administrative and technical measures designed to protect information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children’s privacy
This website and SMS program are intended for adults. We do not knowingly collect personal information from children under 13 (or under the age required by applicable law). If you believe a child has submitted information through this site, please contact us through the Contact page so appropriate steps can be considered.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page and will apply to information collected after the update becomes effective. Continued use of the website after changes are posted constitutes acknowledgment of the revised Policy.
11. Contact
Questions about this Privacy Policy may be submitted through the Contact page. Additional program details appear in the SMS Terms.